Privacy Policy

Effective Date: August 28, 2026

 

CA Home Improvement (“CA Home Improvement,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us.

 

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://cahomeimprovement.com/, contact us, request an estimate, submit a form, schedule an appointment, communicate with us by telephone or text message, or otherwise interact with CA Home Improvement.

 

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

A. Personal Information You Provide

We may collect personal information when you interact with our website, including:

  • Name
  • Email address
  • Telephone or mobile phone number
  • Property or project address
  • Information about your home improvement project
  • Services you are interested in
  • Appointment information
  • Project information
  • Messages and communications you submit to us
  • Information provided through website forms
  • Information provided by telephone, email, SMS, or other communication channels

B. Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring website
  • Date and time of visits
  • Website usage information
  • Cookies and similar technologies

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries
  • Respond to requests for estimates
  • Contact you about services you requested
  • Schedule consultations and appointments
  • Provide appointment confirmations and reminders
  • Communicate about estimates and projects
  • Provide customer service
  • Provide requested services
  • Process and manage customer relationships
  • Improve our website and services
  • Improve our advertising and marketing
  • Measure website and advertising performance
  • Prevent fraud, abuse, or unauthorized activity
  • Maintain business records
  • Comply with applicable laws and legal obligations
  • Send marketing communications when you have provided the appropriate consent

3. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies.

These technologies may help us:

  • Operate the website
  • Understand website traffic
  • Improve website functionality
  • Measure advertising performance
  • Understand how visitors interact with our website
  • Improve our services and marketing

 

You may be able to control cookies through your browser settings.

Disabling cookies may affect certain website functionality.

4. Telephone and SMS/Text Message Communications

If you provide your telephone number, CA Home Improvement may use that number to respond to your inquiry or provide communications related to services you have requested.

 

If you separately provide affirmative consent to receive SMS/text messages, CA Home Improvement may send you text messages consistent with the type of consent you provided.

 

Depending on your selected consent, messages may include:

  • Appointment confirmations
  • Appointment reminders
  • Estimate-related communications
  • Project updates
  • Service-related communications
  • Customer service communications
  • Responses to inquiries
  • Special offers
  • Discounts
  • Promotions
  • Other marketing communications

 

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP.

 

For assistance, reply HELP or contact CA Home Improvement at 619-673-9494.

 

SMS consent is voluntary and is not required to request an estimate, submit a form, purchase services, or receive services from CA Home Improvement.

 

You can usually disable cookies in your browser, but doing so may limit functionality.

5. Marketing and Non-Marketing SMS Consent

CA Home Improvement may collect separate consent for:

Marketing Messages

Marketing SMS consent allows CA Home Improvement to send promotional communications such as special offers, discounts, promotions, and service updates.

Non-Marketing Messages

Non-marketing SMS consent allows CA Home Improvement to send service-related communications such as appointment confirmations, appointment reminders, estimate updates, project updates, and customer service messages.

Marketing and non-marketing SMS consent are separate choices.

Providing a telephone number alone does not constitute consent to receive marketing or non-marketing SMS messages.

6. Mobile Information and SMS Consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

We do not sell, rent, or lease your mobile phone number or SMS opt-in information.

 

SMS consent and mobile information are used only for the purposes described in this Privacy Policy and the applicable consent disclosure presented when you provide your information.

To rejoin. If you have opted out and wish to receive messages again, reply START to resubscribe, or submit the form again at https://roof.cahomeimprovement.com/roof-report.

Carrier disclaimer. Carriers are not liable for delayed or undelivered messages.

7. How We Share Your Information

We may share information with service providers that help us operate our business and provide requested services.

These service providers may support functions such as:

  • Customer relationship management
  • Website hosting
  • Scheduling
  • Communications
  • Customer service
  • Information technology
  • Analytics
  • Advertising measurement
  • Business operations

 

These providers may access information only as reasonably necessary to perform services on our behalf.

We may also disclose information when reasonably necessary to:

 

  • Comply with applicable law
  • Respond to lawful governmental requests
  • Protect our rights or property
  • Protect the safety of our customers, employees, contractors, or others
  • Investigate fraud or unauthorized activity
  • Protect the security of our website and systems

 

We do not sell personal information.

Mobile information, SMS consent, and SMS opt-in data will not be shared with third parties or affiliates for their own marketing or promotional purposes.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services.

Third-party websites and services may have their own privacy policies and terms. CA Home Improvement is not responsible for the privacy, security, content, or practices of third-party websites or services.

We encourage you to review the privacy policies applicable to third-party services you use.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

10. California Privacy Rights

If you are a California resident, you have additional rights under California privacy laws:

A. Right to Know

You can request details about the personal information we have collected about you.

B. Right to Delete

You can request that we delete personal information we have collected.

C. Right to Opt-Out

You can request that we stop selling or sharing your personal information.
(We do not sell personal information for monetary value.)

To exercise these rights, contact us at the address below.

11. Children’s Privacy

Our Site is not directed at children under 13. We do not knowingly collect personal information from children under 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the Effective Date shown at the beginning of this Privacy Policy.

We encourage visitors to periodically review this page for the latest information.

13. Contact Us

For questions regarding this Privacy Policy or our privacy practices, please contact:

CA Home Improvement

1281 9th Ave.
San Diego, CA 92101

Phone: 619-673-9494

Website: https://cahomeimprovement.com/